Effective Date: 01/01/2026
Thank you for purchasing from SMART SERVICE. We want you to be satisfied with your purchase. This Returns & Refund Policy explains our procedures.
1. Return Eligibility
We accept returns only if:
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The product is defective or damaged.
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You received the wrong item.
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We provide a return authorization in writing.
Returns must be initiated within [Insert Number] days from the date of delivery.
2. Non-Returnable Items
Some products or services may not be returnable, including:
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Customized solutions made to your specifications.
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Downloadable software or digital products once delivered.
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Installation or service charges.
3. How to Request a Return
To request a return, contact us at:
📧 Email: [Insert Email]
Include your order number, reason for return, and photos (if applicable).
4. Return Shipping
Unless the return is due to our error (damaged/wrong item), you may be responsible for return shipping costs.
5. Inspection & Approval
Once we receive the returned item, we will inspect it. If approved, we will process your refund within [Insert Number] days.
6. Refund Method
Refunds will be issued to the original payment method used for the purchase. Processing time may vary by payment provider.
7. Exchanges
If you want a different product, contact us for exchange options. Exchanges may be subject to availability and price differences.
8. Contact Us
For returns/refunds assistance, contact:
Phone: +91 99949 65596
Email: sales@smartservicesindia.in
Address: No.20, L.G.B. Nagar, L.N.S.Post, Karur, Tamil Nadu, India – 639002.